There are several potential causes for this. The following Real Player website article offers several different potential solutions for you to try. Go to article. If you receive a "server not available" or similar error, the network may be experiencing technical difficulties. If you try again at a later time and continue to get the same error message, you may have firewalls or proxies blocking your download. The following article offers fixes for this situation Go to article
If you download and install a fresh copy of Real Player, you should be able to select it as your universal or default player during the installation process. If you installed another media player (after you installed Real Player) that overrode those settings, or you installed Real Player without selecting it as a default, the following article will help you configure Real Player as the default player. Go to article.
You can do this by associating .ram files (the LPELC webcast file format) with Real Player. Use your Windows Start button, go to Settings==>Control Panel==>Folder Options==>File Types and either select or create the RAM extension and "Open With" (or “Change”) and select Real Player from the list. Make sure the “Always use the selected program…” box is checked.
NRCS Staff often need to use this procedure to connect to Real Player webcasts (or a process very similar to this).
If you click on the link and Real Player does not open or does not play the webcast, there is a procedure you can use to open the stream. Test this procedure on one of the archived webcasts to see if it works for you:
(Thanks to the Maine NRCS staff for discovering this!)
For some users, Real Player is not set to automatically begin playing a stream. Try clicking on the play button to see if that begins the playback. For some users, security settings or firewall software may block the stream. The following article offers configuration solutions you can make in your Real Player software to allow the stream. Go to article (try solutions 2 and 3 first).
Another article related to personal firewall software or corporate firewalls can be found at: Go to firewall article. To implement changes in this article, you may need to work with your IT staff, internet service provider or computer support staff.
If you experience these problems with only one particular website, it is possible that site is experiencing temporary technical difficulties, or that your own internet service provider or network is experiencing exceptionally high traffic levels. If you have this problem with several (or all) websites where you try to connect to media streams, it is possible that Real Player may need to be reconfigured to allow the stream. Follow the steps in the following article: Go to article.
Possible causes of this problem include:
There are known compatibility issues when using Netscape to access Real Player streams. Information about how to configure Netscape to correctly open Real Player files can be found at: Go to article. Alternatively, you can use Internet Explorer to visit the LPE Learning Center web page and access the links instead.
It may be that video settings or video drivers on your computer may need to be reconfigured. Go to article...
There are different steps you can try to improve video quality on your screen. One of the first is to make the Real Player playback window smaller. It is possible that high network traffic is affecting your playback, to determine if that is the case, please see the following article. Go to article. If that does not appear to be the problem, try some of the solutions in the following article.
This can be caused by a number of issues, please see the following article for steps you can take to solve the situation: Go to article.
First check and make sure that your computer sound is not set to mute or set too low. If that does not fix the problem, view this article.
There are a number of issues that may be related. View this article for possible solutions.
Yes, but you may experience poor/jerky video quality and pauses in the playback as Real Player buffers the stream.
Contact Real Player customer support. They have phone, email or live chat support to assist in solving issues. Contact Information.